LoongBuy: How to Check Warehouse Arrival Status of Your Items

Once your seller confirms shipment to the LoongBuy warehouse, tracking your parcel's journey and confirming its safe arrival is a straightforward process managed entirely within your account dashboard. This guide will walk you through each step.

Step 1: Tracking Domestic Transit

After your seller dispatches your item, they will provide a domestic tracking number

Log into your LoongBuy account"My Orders""Warehouse".

Find the relevant order. The tracking number and a "Track"
Click to view detailed transit updates. The status will typically show as "In Transit to Warehouse".

Tip:

Step 2: Confirming Warehouse Arrival

The most critical update occurs when your parcel reaches our facility. You will be notified automatically, but you can also check manually:

Go to your Dashboard"My Warehouse"
Look for your item. Once processed, its status will change to "Arrived at Warehouse""Storage".

Here you will see key details: Item Weight, Storage Date, and a unique Warehouse ID

This status confirmation means your item is now safely logged into our system and ready for the next step.

Step 3: Receiving & Reviewing QC Photos

Within 1-3 business days

In "My Warehouse", find the arrived item and click the button labeled "View QC Photos""Check Photos".

A gallery will open, typically showing multiple angles (front, back, sides, labels, accessories, and any flaws).

Important:condition, color, model, and specifications

What's Next?

After confirming the QC photos, you can proceed within your dashboard to:

Consolidate
Select your preferred international shipping
Pay

Need Help?Customer Support Team

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